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Customer Relations and Onboarding Coordinator in Nelson

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Job summary

Role: Customer Relations and onboarding coordinator Salary: up to £25,000 per annum Hours: Monday – Friday Are you an experienced customer relations co-ordinator with a passion for Tech? An excellent opportunity has arisen with our client based in modern, city centre-like offices near Burnley, Lancashire. Tailor made are exclusively recruiting for a Customer Relations and Onboarding Coordinator. This is an exciting, funded, fast growth tech start up lead by an experienced team with a track record of building industry transforming technology with a new product due to launch in June, 2022. They are an energetic and outgoing business looking to expand on their current workforce due to rapid growth. You will support the onboarding of Customers and Service Providers onto their tech platform. Directly reporting the Founder, there is signification potential for this to become a Senior Management Role as the business expands.

Roles & Responsibilities

The Role:  

 

  • Developing a method to transport client data from Service Providers to the app
  • Work alongside our Chief Technical Officer to create user guides for the app
  • To act as the first point of contact for technical queries for service providers
  • Manage the service providers payment process
  • Account Management

The ideal candidate will:

  • Experience within a Customer Service, Administration or Account Management background
  • Very good command of written English
  • You will need to be computer literate and have a good knowledge of Microsoft packages including Word and Excel.
  • Work in a fast-paced environment
  • Excellent attention to detail
  • Tech Savvy

 

For more information, please contact Charlotte Sinar

By submitting your CV to Tailor Made Sourcing Ltd you are consenting to Tailor Made Sourcing Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Tailor-Made Sourcing Ltd to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use to secure employment.

Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 14 days, please consider your application unsuccessful.

 

 

By submitting your CV to Tailor Made Sourcing Ltd you are consenting to Tailor Made Sourcing Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Tailor Made Sourcing Ltd to seek work on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerized database and its use in order to secure employment.

Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 14 days, please consider your application unsuccessful.

If this role is of interest contact Charlotte Sinar

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